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How top8x Handles Your Privacy

When you open an account with us, you share information we take seriously. This page explains exactly what data we collect, why we collect it, and how we keep it secure — whether you deposit via JazzCash, Easypaisa, or Raast.

Account Data ProtectedWallet Info Handled SecurelyYour Rights, Clearly StatedPakistan-Relevant Policy
top8x How top8x Handles Your Privacy
HOW WE PROTECT YOU

Data Handling You Can Verify

Payment Data Security JazzCash, Easypaisa, and Raast transactions are processed over encrypted connections. We never store your wallet PIN. Payment records are kept only for verification and dispute resolution.
Cookies and Session Tracking We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time.
Account Security Practices Your account is protected by a password you set and an OTP sent to your registered phone number at login. We flag logins from unrecognised devices and send an alert to your contact details.
Data Retention and Deletion We keep your account data while your account is open. After closure, some records are retained as required by applicable law. You can request deletion of non-essential data by contacting our support team.
REACH OUR TEAM

Contact Us About Your Privacy

Team online

Email Support

Send your data request or privacy question to our support address. We aim to acknowledge every request and respond with a clear next step for your account.

Live Chat

Open the chat widget from any page on top8x. It connects you to an agent who can confirm what data we hold and how to update it.

Account Settings

Log into your account, go to Settings, and review the data and communication preferences stored against your profile directly without contacting support.

Common Questions About Your Data

If something in this policy isn't clear, here are direct answers to what our account holders ask most often about privacy, data access, and their rights on top8x.

We collect your name, phone number, email address, and the account credentials you create. If you verify your identity, we also hold the document details you submit for that process.

We store the transaction reference and amount needed to confirm your deposit or withdrawal. We do not store your full wallet credentials, PIN, or account password for JazzCash, Easypaisa, or Raast.

Yes. You can request deletion of non-essential personal data by contacting support via live chat or email. Some records must be kept for a period after account closure under applicable law.

Log into your account and check Settings for stored profile data. For a full data access request, contact our support team through live chat or email and we will respond with the details we hold.

We share data only where necessary — with payment processors to clear your JazzCash, Easypaisa, or Raast transaction, and with service providers who operate under confidentiality obligations on our behalf.

Session cookies keep your login active. Analytics cookies help us see which pages work well. You can block or clear cookies through your browser settings without losing your account access.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.