Reference

How We Set the Rules at top8x

These legal terms define what you agree to when you open an account and use our platform, including payment activity via JazzCash, Easypaisa, and Raast. Access and eligibility depend on local law and where our service is permitted to operate.

Account TermsUser EligibilityData & PrivacyPayment ConditionsJurisdiction Notice
top8x How We Set the Rules at top8x
LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, a specific clause, or a decision made on your account, our support team handles legal queries directly. For wallet-linked issues — such as a payment made from a JazzCash or Easypaisa account that does not match your registration — raise a ticket and include your account ID and transaction reference so our team can act without delay.

Team online

Live Chat

Reach our team directly from the platform. For legal queries, state your account ID and the specific clause or decision you are asking about.

Email Support

Send a written query for terms clarification, data requests, or account review notices. Include your registered email and a clear description of the issue.

Account Help Centre

Access documented policy positions and payment conditions, including Raast and Easypaisa transaction rules, directly from your logged-in account section.

HOW WE PROTECT YOU

Data Handling, Security and Your Rights

We hold account and transaction data in line with our privacy policy and applicable data protection standards. Your JazzCash, Easypaisa, and Raast payment records are kept as part of your transaction history and are not shared with third parties outside of legally required disclosures. You can request a copy of your data or ask for a correction at any time through our support channels.

Account Data Retention

We keep account and payment records for as long as required by applicable law and our internal policy. You may request access to your records via support.

Cookie Policy

We use cookies to maintain your session, remember your language preference, and analyse platform performance. You can adjust cookie settings from your browser at any time.

Account Security

Login is protected by OTP verification sent to your registered mobile number. Never share your OTP with anyone, including anyone claiming to be top8x support.

Requesting Changes

To correct registered details — including the mobile wallet linked to your account — submit a request via live chat or email with valid account verification documents.

Answers to Common Legal and Policy Questions

These are the questions we get most often about account terms, user rights, and how our policies apply to Pakistan-based accounts.

These terms apply to anyone who opens an account on top8x. Eligibility depends on local law and the region you are accessing the platform from.

No. Deposits and withdrawals must come from a wallet registered in your own name. Third-party payment accounts are not accepted under our terms.

We publish updates directly on this page. Continued use of the platform after an update means you accept the revised terms. Check this page if you notice a change notice.

Contact our support team via live chat or email, include your registered account email, and request a data copy. We will respond in line with applicable data policy timelines.

Our service is available only where local law in your region permits it. If your region restricts this type of platform, you are not eligible to hold an account with us.

Yes. If there is evidence of a terms breach — including mismatched payment accounts or prohibited activity — we may restrict access pending a review of the account.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.